Coupon & Discount
How can I get a discount code? How many coupons I can use for an order? How often do you run a promotion?
All articles
All articles
Categories
Place an Order
How can I place an order? How quickly will my order be proceeded? What does the status on my order mean?
Shipping & Pickup
When will my order be shipped? Will I be charged an extra shipping fee If items in my order are shipped separately? My parcel is missing, who should I contact?
Checkout & Payment
What payment method do you accept? Fail to complete the checkout? How to fix it?
Delivery & Tracking
Where’s my parcel? I can’t find my package after getting a notice of delivery? Nobody’s home when the parcel is out for delivery, can I rearrange the delivery date?
Products Inquiry
How to set up baby monitor? How to choose the best size with your sizing chart? How to inflate the yard inflatables? How can I clean up the electric nasal aspirator?
General Inquiry
How often are new products launched? How do you use my personal data? Are my order safe with you? What messages will be sent to me?
Account & Subscription
How can I create an account? ChildAngle perks I will get?
Returns & Refund
I don't like the item after receiving the parcel, what should I do? What is your return policy? Can I return multiple orders in one shipment? When will I get a refund?
Gift Card
Can I give a gift card to someone else? How do I purchase a gift card? Will the gift card expire?
Reviews & Feedback
How can I leave a product review? I have some ideas for the website, whom should I contact?
Rewards
How can I earn points? Will points expire? How do I redeem points? Will my points gone if I cancel my order?