When will my order be shipped? Will I be charged an extra shipping fee If items in my order are shipped separately? My parcel is missing, who should I contact?
While we don’t have any local retail store and aren’t able to allow customers to visit our warehouse and pick up your orders, the great news is that even with our standard shipping, shipping to NY, NJ, CT, and PA will arrive lightning-quick - usually
In-stock merchandise typically leaves our warehouse within 2 business days from the time we process your completed order. Depending on the time of year, some orders ship within a couple of hours. Once your items are shipped, you will receive an order
If there are multiple items located from different warehouses, it is likely that we will separate your order into multiple shipments. So, the parcels might arrive on different dates in separate packages.
We ship to most countries worldwide, but currently only the continental United States, Canada, and Australia are eligible for free shipping.
As long as you place one single order shipping to one address, you will not be charged extra shipping for a split order.