{"id":1585,"date":"2026-06-11T19:14:39","date_gmt":"2026-06-11T19:14:39","guid":{"rendered":"https:\/\/help.childangle.com\/"},"modified":"2026-06-11T19:33:44","modified_gmt":"2026-06-11T19:33:44","password":"","slug":"what-items-are-not-eligible-for-return-refund","status":"publish","type":"docs","link":"https:\/\/help.childangle.com\/es\/help\/returns-refunds\/faq\/what-items-are-not-eligible-for-return-refund\/","title":{"rendered":"\u00bfQu\u00e9 art\u00edculos no se pueden devolver ni reembolsar?"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>R:<\/strong> Por lo general, los siguientes art\u00edculos no se pueden devolver ni reembolsar:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Productos personalizados;<\/li>\n\n\n\n<li>Productos personalizados;<\/li>\n\n\n\n<li>Productos hechos por encargo;<\/li>\n\n\n\n<li>Productos personalizados con fotos;<\/li>\n\n\n\n<li>Productos personalizados con el nombre;<\/li>\n\n\n\n<li>Juguetes de caramelo;<\/li>\n\n\n\n<li>Tarjetas regalo;<\/li>\n\n\n\n<li>Art\u00edculos en liquidaci\u00f3n definitiva o en oferta final marcados como no retornables;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nota:<\/strong> Los productos personalizados, a medida y fabricados por encargo se crean espec\u00edficamente seg\u00fan las preferencias del cliente y, por lo tanto, no pueden revenderse. Por ello, estos art\u00edculos no admiten cancelaci\u00f3n, devoluci\u00f3n, cambio ni reembolso, salvo que se reciban da\u00f1ados, defectuosos o incorrectos.<\/p>","protected":false},"excerpt":{"rendered":"<p>P: \u00bfQu\u00e9 art\u00edculos no se pueden devolver ni reembolsar? R: Por lo general, los siguientes art\u00edculos no se pueden devolver ni reembolsar: productos personalizados; productos a medida; productos fabricados por encargo; productos personalizados con fotograf\u00edas; productos personalizados con nombres; juguetes de golosinas; tarjetas regalo; art\u00edculos en liquidaci\u00f3n o de venta definitiva marcados como no retornables;<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"","_lmt_disable":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[4],"doc_tag":[],"class_list":["post-1585","docs","type-docs","status-publish","hentry","doc_category-returns-refunds"],"year_month":"2026-08","word_count":71,"total_views":"3","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"support@childangle.com","author_nicename":"supportchildangle-com","author_url":"https:\/\/help.childangle.com\/es\/author\/supportchildangle-com\/"},"doc_category_info":[{"term_name":"Returns &amp; Refunds","term_url":"https:\/\/help.childangle.com\/es\/help\/returns-refunds\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/help.childangle.com\/es\/wp-json\/wp\/v2\/docs\/1585","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.childangle.com\/es\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.childangle.com\/es\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.childangle.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.childangle.com\/es\/wp-json\/wp\/v2\/comments?post=1585"}],"version-history":[{"count":3,"href":"https:\/\/help.childangle.com\/es\/wp-json\/wp\/v2\/docs\/1585\/revisions"}],"predecessor-version":[{"id":1598,"href":"https:\/\/help.childangle.com\/es\/wp-json\/wp\/v2\/docs\/1585\/revisions\/1598"}],"wp:attachment":[{"href":"https:\/\/help.childangle.com\/es\/wp-json\/wp\/v2\/media?parent=1585"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/help.childangle.com\/es\/wp-json\/wp\/v2\/doc_category?post=1585"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.childangle.com\/es\/wp-json\/wp\/v2\/doc_tag?post=1585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}