A: To comply with Saudi Arabia’s shipping and customs requirements, customers must provide a valid Saudi National Address when placing an order. Orders without a complete National Address may experience delays, be returned by the carrier, or fail customs clearance.

If your shipping address does not include a Saudi National Address, our customer service team may contact you before shipment. To avoid delays, please ensure your National Address information is accurate and complete when placing your order.

If you are unsure of your Saudi National Address, you can obtain it through the Saudi National Address system before completing your purchase.